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The same luxury concierge service. Direct access. Free. No premium bank account needed.
Ten Group (Ten Lifestyle Group, LSE: TENG) is a B2B luxury concierge company that partners with banks, credit card providers, and luxury brands to offer concierge services to their premium customers.
You may have access to Ten Group through Coutts, HSBC Premier, certain American Express cards, or other premium financial products. The service covers travel, dining, entertainment, and lifestyle management.
The B2B model means Ten Group serves the bank's customers, not consumers directly. If you don't hold a qualifying account, you can't access their services.
| Feature | Stirling Access | Ten Group |
|---|---|---|
| Access | Direct — anyone, anywhere | Via bank/card partnership only |
| Cost | Free | Included with premium banking (with account fees) |
| Sign up | No signup required | Must hold qualifying account |
| Private aviation | Deep expertise — broker network, live tracking | Basic travel desk |
| Technology | AI-powered, instant responses | Human operators |
| Availability | 24/7 | Business hours + limited 24/7 |
| Contact | Website, WhatsApp, Phone | App, Phone |
| UK specialist | Yes — London dining, UK events, European routes | Global, less UK-specialised |
No bank partnership required. No app. Just tell us what you need.
Talk to our concierge